511: Victoria Sanchez: New Ideas on How We Educate Interior Designers

Welcome to this episode of Power Talk Friday! Join LuAnn and her guest, Victoria Sanchez, in this thought-provoking conversation about changing things up in the way we educate interior designers. Her concern is if we don’t start to make changes in the design curriculum, then we, as an industry, are at risk.

At one time, Victoria served as in interior design professor at Marymount University and this is where the conversation begins today. As LuAnn will tell you, this is a totally new idea to her and many of us, and sometimes you don’t know what you don’t know! Just wait until you hear what Victoria proposes!

Victoria Sanchez, one of America’s premier design professionals, has been creating one-of-a-kind interiors for hundreds of prominent clients over the past three decades.

Dubbed a home décor “style maker” by Luxe magazine, Victoria is an award-winning designer who offers services ranging from project management and space planning to kitchen and bath design and furniture selection. She and her team are backed by the region’s leading contractors, painters, architects, kitchen and bath pros, flooring specialists, audio-visual experts, and other professionals.

Victoria, whose work has appeared in publications nationwide, is known for her extraordinary customer service, fee integrity and ability to help clients get the highest return on their design investment. She has designed multiple homes for the same clients and has worked with companies to design the interiors of apartment buildings, boutique hotels, and law offices.

Victoria spent the majority of her career in Alexandria, Virginia, providing design services to Fortune 500 executives, lobbyists, military generals, doctors, lawyers, investment specialists and other professionals throughout the Washington, D.C., metropolitan area and along the east coast. While there, she also ran her ‘Victoria at Home’ shop, the area’s leading source of elegant home furnishings and accessories. Her collection of the finest upholstery, furniture, art, lighting, and pillows was carefully and proudly curated from an international network of vendors and suppliers.

Now based in Santa Fe, New Mexico, Victoria is keeping busy in ways she had never imagined. From charitable design work to the restoration of heritage buildings, the depth and breadth of her work have expanded while her style becomes more and more influenced by the new colors and nature that surround her. She continues to travel back to the East Coast on a regular basis, taking on projects across the country.

Victoria also speaks at design industry events across the United States. She is currently active in the American Society of Interior Designers and holds Bachelor of Arts and Masters degrees in Interior Design from Marymount University. She also previously served as an interior design professor and was a board member of the Washington, D.C. chapter of the International Furnishings and Design Association.

Show Highlights:

  • The internet and all the design centers being opened to retail now both present concern to interior designers, because consumers now have the same access as designers.
  • A bigger cause for concern is that we are not producing business-minded interior designers when they graduate from their programs.
  • The top ten schools in the country have the same curriculum due to certification requirements.
  • Victoria explains that colleges are trying to pack far too much information into a 4-year program.
  • Students must learn residential design, commercial design, sustainability, and technical presentation skills, in addition to the general education classes.
  • The solution offered by Victoria is to take the programs, pull them apart, and offer three separate interior design programs: residential, commercial, and technical presentation.
  • This would allow schools to offer more courses, such as business law, accounting, marketing, and professional practices.
  • We are moving forward in our profession when we can offer a student the opportunity to be a designer with a business brain.
  • Interior design is very tactile; therefore, a designer misses the basics when rushing through courses and doing work digitally.
  • It’s not that industry leaders are apathetic to change, but they are tasked with the traditional models of teaching the student all of the aspects of interior design.
  • Changing the curriculum to product business-minded interior designers represents a challenge to CIDA (Council for Interior Design Accreditation).
  • LuAnn and Victoria discuss ideas for implementation.
  • LuAnn points out that those running the most successful interior design firms come with experience or training in running a business. It’s a business first, and a design firm second.
  • The younger generation of designers understand that they need business skills, and are currently turning to podcasts to learn what schools aren’t teaching them.

Resources:

LuAnn’s Website

LuAnn’s Podcast – Please SUBSCRIBE, Rate & Review!

Purchase LuAnn’s Book!

Connect with Victoria!

Victoria’s Website

Victoria’s Pinterest

Victoria’s Facebook

Victoria’s Instagram

Podcast Sponsor:

Article

Open Your Trade Account with ARTICLE.com Here!

Mentioned Episodes:

Dr. Ellen Fisher Ep #71

Ashlina Kaposta Ep #109

 

510: Power Talk Friday: LuAnn Notices 3 Traits of Smart Business Owners

1119 What Would Lu Do This Is The Difference Between Business Owners Who Wait And Those Who Act Thumbnail.png

Welcome to this episode of Power Talk Friday! Today, LuAnn shares her findings on coaching a diverse group of entrepreneurs. As it turns out, they have several tangible things in common that she was so impressed by that she decided to dedicate a podcast to complimenting these special people and laying out for you what she has discovered in their time together.

As she relates, this has been an ‘A-ha!’ moment for her, and she hopes it will be for her listeners, as well. If you don’t already see yourself in these descriptions, perhaps it’s time that you do something to work toward them.

Additionally, LuAnn brings you exciting news of her upcoming LIVE events that she will be attending spring and summer, and invites you to join her because she LOVES meeting you in person!

Show Highlights:

  • The 3 Traits of Smart Business Owners:
  1. They come to every session with a truly open mind. They listen, ask great questions, and take action on ideas that are new to them and that sometimes even make them a bit nervous.
  2. They understand the importance of having a coach because it is an investment in their business. A coach can help you grow beyond what you imagine for yourself and shorten the learning curves.
  3. They have hope. Hope for themselves, hope for their business, and hope for the industry. They seek out new ideas and new ways to make a profit, to succeed and service a client where the client needs it the most.
  • Companion questions to ask yourself:
  1. Are you open to taking advice? Even advice that you think might not work for you?
  2. If you are the sum of the 5 people you spend the most time what, how does that make you look? What does your crew look like? Do you create opportunities through mentoring, coaching, and eduction that increase your value and your business acumen?
  3. Do you believe in yourself? Do you know your value and how you enrich other peoples’ lives? Do you take your talent and your abilities serious enough to invest in them?
  • March 19this the 4th birthday party for this podcast! Thanks to Kravet Inc. and 200 Lex for hosting this. Please join us [5:30]- 7:30 pm at the Kravet Work Space Showroom at 200 Lexington Ave NYC. You can find the RSVP on EventBrite as well as on the website under the events tab.
  • March 21stto 24th Exciting Windows and IWCE / March 25th to the 27th
  • Teaching the Professional Window Coverings 7 Step Process, which is open to the public. Go to Exciting Windows. At the IWCE, Luann will be doing Closing the Sale Begins with Hello, as well as moderating some panels on Profitability with the Vin Man and Michele Williams. Next, LuAnn has a panel with Sara Brennan on Packaging your Process and Working with Window Treatment Professionals with Sara Brennan and Vita. Please visit IWCE-Vision.
  • April 2nd, Thursday, East End Interiors is celebrating 30 years in business this year and they have invited LuAnn to speak at their showroom in Long Island NY. If you were at LuAnn Live last year, then you know Sal and Enza and you already know what a fantastic family business they run. If you are in the NY Metro area, especially LI, you must make the time to join us so you can see everything they have to help you complete all of your design projects. They are a strictly to the trade showroom featuring furniture, lighting, accessory and more. LuAnn is also delighted to share that they are the Exclusive VIP Experience Sponsor for LuAnn Nigara Live 2020.
  • High Point Market in April. It all starts with LuAnn’s PTF Tour on Friday, April 24th, 8 am to 11:00 pm. Yup, all day, this event is jam-packed, loaded-to-the-gills, with eye-opening A-ha’s and advice specific to your business. LuAnn brings you 3 of her PTF Experts and one of them is Sandra Funk, the CEO of HOF. Sandra will be on an upcoming PTF where you will learn how she truly runs the back end of her business. And then, get to spend the whole day picking her brain? Uhmmm, the price of admission is worth it right there, no question. During the next few days at HP, LuAnn will have several presentations and panels. Saturday April 25th,she’ll moderate a panel at the showroom of the newest sponsor to join the show, Jaipur, which will be co-hosted by Revelwoods and the Interior Design Society. They will be talking about the Design Build Process and how to navigate the big-ticket projects.
  • On Sunday, LuAnn will be in the HP Theater at [12:00] noon for a very special one-on-one conversation with a very special friend, designer, and all around outstanding human being…not sure if ASID wants the proverbial beans spilled yet…so just put LuAnn on your dance card! Here’s a hint: If you were at LuAnn Live, you could probably make a good guess as to his name… Sunday at 4:00 pm you can always find LuAnn at the Kravet showroom. This is a wonderful opportunity to see and meet the incredible leadership team at Kravet. Later at 6:00 pm Sunday, there will be a special VIP party with Mydoma Studio. YOU are the special VIP 🙂 This is a kickoff event to celebrate this new collaboration, so please join us.
  • Monday morning, LuAnn will moderate a panel all about Process Leads to Profits. LuAnn’s friend and Process Leads to Profits course teacher, Sara Lynn Brennan will be there along with a few others yet to be announced. This is also hosted by Mydoma Studio. Check LuAnn’s Website later this month for all of the locations and details.
  • Wednesday April 29th LuAnn will be back in NYC and NYSID has invited her to do a solo presentation and book signing. This is open to the public and is an evening event.
  • On May 20th, the Philadelphia Chapter of IFDA has asked LuAnn to speak and her friends at the Kravet showroom are hosting. Please join us.
  • June 4,5,6, ASID California is having their annual conference in Santa Barbara this year and they have invited LuAnn to do a solo presentation and moderate a panel. Currently, they are finalizing the designer speakers and panelists and so far, it’s looking like A-List all the way!
  • A minute later on Jun 9th LuAnn may be confirming an event with the NKBA NJ Chapter, so stay tuned on that.
  • June 16th, LuAnn’s friend, Vita, her co-host from their WTF episodes is having a grand opening party at her brand-new work room and she will be there for this celebration. Hope you will come too!
  • We will get as many of these as we can on my website but if one in particular is right for you and it is not on my site, reach out to the hosting event for the details. LuAnn’s website is LuAnn Nigara.
  • And of course, in the fall there will be LuAnn Nigara Live, It’s About the Conversation again, here in NJ. Please be on the email list for when she announces ticket sales are open—go to LuAnn Live.
  • For now, keep early November open and plan your budget for tickets, flights, and hotels. The announcement will be later this month for sure!
  • Want to make LuAnn’s day? She really does love to take her friendships from virtual to real, so please plan to attend at least one of these events.

Resources:

LuAnn’s Website

LuAnn’s Podcast – Please SUBSCRIBE, Rate & Review!

Purchase LuAnn’s Book!

Special Thanks to Podcast Sponsor:

Kirsch

 

509: Nicole Cole: The Mindset Shift to CEO

Nicole Cole
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Welcome to this episode of Power Talk Friday! Nicole Cole joins LuAnn today for a chat about a-ha moments and the ensuing mindset shifts.

Nicole will be sharing five takeaways she’s learned from both Power Talk Friday and her time with business coach, Nancy Ganzekaufer.

You’ll want to listen in to hear her tips on how she accomplished her mindset shift to being a CEO so that you can implement these ideas for your business, too!

Nicole Cole is the CEO and Principal Designer at vestige HOME, a Philadelphia based residential interior designer firm focused on creating spaces that are interesting, engaging, and that encourage people to live well. As a young adult, Nicole served in the Navy as a Surface Warfare Officer before leaving to pursue work in the corporate world. With her new-found freedom outside the military, she realized that she missed the curiosity and creativity she enjoyed as a child, and decided it was time to build a creative business. Thus, vestige HOME was born!

Nicole and her team provide turnkey design services, which include trade resource coordination, sourcing expertise, creation of detailed plans, and open communication with her clients. With her many years of project management experience, she consistently delivers her projects in the most streamlined fashion with clear goals and expectations and a plan that provides the least amount of disruption possible to her client’s lives.  

Nicole studied interior design at Monterey Peninsula College and earned a Bachelor of Science degree in Business Administration and Information Systems from the University of Kansas. She believes in creating beauty and exercising a little creativity wherever possible, whether designing a room in a client’s house, picking the perfect pairing of plants for the garden, or just setting the table for breakfast on a Wednesday morning.  Nicole’s greatest joy is helping clients to create homes that reflect their lives and personalities while honoring the buildings that contain them.

Show Highlights:

  • Systems and processes are fundamental to the way you run a business.
  • Confidence is the reward when systems and processes are used consistently.
  • This confidence spills over to the client and they become confident in you.
  • When you know what you will and will not do, and the why, you will be more selective about who you work with.
  • When you refer a job because you know someone else can do it better than you can, it makes saying ‘no’ so much easier.
  • Nicole’s Five Takeaways:
  1. She realized she was no longer “just” a designer, but the CEO. As CEO, she had responsibilities to herself, her team, and her clients.
  2. It’s important to build a team.
  3. Create the systems and processes, and teach them to your staff.
  4. Focus on the details of the client experience.
  5. Focus on profit, and don’t feel guilty!
  • Lu Ann covers some additional obstacles that she has observed in speaking with designers.
  • How there’s power in using the phrase, “In my experience”.
  • LuAnn provides a designer perspective on how much work gets packed into each billing hour.
  • When you truly explain what details go into what you do, that’s when the client can buy in to your charges.
  • When you understand your own value for the work you do, you can then feel confident in either what you charge or raising what you charge.

Resources:

Join us for The Power Talk Friday Tour at High Point Market

Friday, April 24th, 2020 from 8am – 11am!

Sign Up For Updates HERE!

Sponsors:

Start Your Trial Now!

Mydoma Studio– Your On-Stop Client & Project Management Tool!

Jaipur

A Well Designed Business Podcast 4th Birthday Party

New York City, New York

Thursday, March 19th

[5:30] – 7:30pm 

Kravet Workspace, 200 Lexington Avenue, Suite 210

RSVP HERE!

LuAnn’s Website

LuAnn’s Podcast – Please SUBSCRIBE, Rate & Review!

Purchase LuAnn’s Book!

Connect with Nicole!

Nicole’sWebsite 

Nicole’s Instagram

Nicole’s Facebook

Podcast Sponsor:

Article

Open Your Trade Account with ARTICLE.com Here!

Links to other shows mentioned:

Nancy Ganzekaufer #389

Michele Williams #180

Ashley Uhl #412

Bethany Mabee #450

Sarah Durnez #418

Brittanie Elms #149

Taylor Dieterich & Yashlie Negron #346

Kimberly Merlitti #442

Sara Lynn Brennan #463

Wendy Wolshchuk #316

Mikel Welch #297

 

 

508: Power Talk Friday: Nikki Rausch: The Sales Maven

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1:14:30

Welcome to today’s episode of Power Talk Friday, where LuAnn chats with Nikki Rausch, a fellow seasoned sales guru with a passion for the art of selling.

Nikki has the unique ability to transform the misunderstood process of selling into techniques, tools, and tips that can successfully be incorporated into a duplicatable process.

Nikki Rausch is the Founder and CEO of Sales Maven, where she leverages her 25 years of sales experience to help entrepreneurs learn to sell in an authentic way. As a sales coach, trainer, author, and speaker, Nikki teaches her clients how to authentically move people through the selling process in a way that builds relationships, creates true connection, and results in more closed deals and long-term clients.

Her latest book, Selling Staircase, is sure to leave you feeling confidently equipped to develop a genuine sales process that gets those deals closed.

Listen in to this jam-packed conversation to find out more about how showing up from a place of credibility and being more strategic will help you to reach your sales goals.

Show Highlights:

  • Sales is really about creating strong relationships with people.
  • LuAnn likens closing a sale with being on a first date.
  • Interior Designers often classify themselves as an introvert and therefore don’t develop sales skills.
  • Using your own personality is the best way to grow your business.
  • Nikki helps clients learn how to use language to attract ideal clients.
  • It’s important to be the expert and provide recommendations. You need to be able to explain the “why” so that communication is clear.
  • You can talk people out of buying from you if you don’t recognize a buying signal.
  • LuAnn and Nikki share personal pet-peeves they have when they’re on the receiving end of a sales pitch.
  • Nikki’s 5 Steps of the Selling Staircase:
  1. Introduction: Establish yourself as a credible source and make a powerful first impression.
  2. Creating Curiosity: Is this a potential client or colleague? Tip: Are you answering questions in a way that spurs people to want to know more about you? Nikki explains the difference between using a ‘cat-calling’ and ‘dog-calling’ technique to create curiosity.
  3. The Discovery Phase: Find out what their want/need/problem is, and ask questions that lead to people hiring you.
  4. The Proposal: As the expert, recommend the services that you think your client needs, and not what you think they can afford.
  5. The Close: Use closing language and then zip it! Let your prospect respond first. If they raise an objection, be ready to uncover and overcome the “real” objection.
  • You, as the salesperson, are not allowed to skip any of these steps. Your client, however, can!

Resources:

Join us for The Power Talk Friday Tour at High Point Market

Coming Spring 2020!

Sign Up For Updates HERE!

A Well Designed Business Podcast 4th Birthday Party

New York City, New York

Thursday, March 19th

[5:30] – 7:30pm 

Kravet Workspace, 200 Lexington Avenue, Suite 210

RSVP HERE!

LuAnn’s Website

LuAnn’s Podcast – Please SUBSCRIBE, Rate & Review!

Purchase LuAnn’s Book!

Connect with Nikki!

Nikki’s Website – Free E-Book ‘Closing the Sale’! Learn why you might be fumbling sales calls and what to do instead, how you can establish yourself as the expert and language to use when asking for the sale.

Nikki’s Sales Maven SocietyFor 10% Off Membership, Use COUPON CODE: luann

Nikki’s Selling Strength Assessment

Nikki’s Facebook

Nikki’s Instagram

Nikki’s Linkedin

Nikki’s YouTube

Nikki’s Books

507: Barclay Butera: 25 Years of Beautiful Design

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1:18:15

Welcome! On today’s show, the creative force behind the Barclay Butera Design Firm, joins us on the show for the second time on the podcast. We pick up with Barclay today, where we left off with him in our previous conversation in episode # 122. He talks to us about his corporation, how it has changed, how he vets potential licensing partners, and what his responsibilities are, in terms of his relationships with his licensing partners. Be sure to listen in today, to find out what Barclay has to share.

Barclay has been the creative force behind his prestigious design firm since 1994, and he is well-known for his approachable elegance and glamorous coastal-chic interiors. He has showrooms in New Port Beach, California, Corona Del Mar, California, and Park City, Utah.

Apart from his thriving interior design business, Barclay is also a stand-out leader in our industry for developing and earning licensing agreements. His licensing partners include Kravet, Jaipur, Bradburn Home Lighting, Castell Outdoor Furniture, Eastern Accents, Leftbank Art, Lexington Home Brands, Mirror Image, Napa Home and Garden, and many others. Barclay also has a long list of esteemed press and media publication credentials. Tune in today, to find out more.

Show Highlights:

  • Barclay talks about his new, sophisticated fabric collection at Kravet.
  • Every license relationship wants Barclay to push to the next level.
  • Barclay discusses what he has coming in 2020with Jaipur.
  • Barclay has recently celebrated the twenty-fifth anniversary of his business.
  • His next book could be out within the next year.
  • Barclay discusses the real estate revenue stream that he has recently added to his corporation.
  • How his whole licensing empire has grown organically to where it is today.
  • Some tips for capitalizing on licensing opportunities.
  • A lot of hard work goes into Barclay’s licensing partnerships.
  • Barclay discusses the kinds of people he has to sell to.
  • Barclay informs everything he does with the very same thought processes he uses to manage his very large design firm.
  • Barclay’s company has been built on good personal relationships and he promotes from within.
  • Learning to run a business well.
  • Barclay was raised in a sales environment. His parents were both salespeople.
  • Managing with kindness, not fear.
  • Some things to consider when thinking of growing your business.
  • Barclay shares his thoughts about sharing, caring, and supporting charities, and his mechanisms for doing it.
  • Barclay explains why e-commerce is the most difficult revenue stream.

Previous Episode Mentioned:

Nate Berkus #433

Links:

Barclay Butera

info@luannnigara.com

My Doma Studio: A Well designed Business

 

506: Power Talk Friday: Natalie Norcross: A Design Partnership

Welcome! We have Natalie Norcross, the CEO and Founder of A Design Partnership, back on the show today. (She was previously in episode #162.) Natalie started her career as an interior designer. She then built a highly successful residential and hospitality design firm, and after she sold it in 2008, she was repeatedly approached by interior design and architectural firms to assist them with their marketing and business development. And this was how A Design Partnership was born. In today’s episode, Natalie talks about the four areas you need to focus on when going after press for your design firm. She also discusses how to make PR more accessible to designers, and she shares her strategies for goal setting, running her firm, and achieving success. Be sure to listen in today, to find out what this #smartlady has to share!

A Design Partnership has grown to become a dynamic group of experts who are passionate about helping clients transform their brands and evolve their businesses. From content curators to data-obsessed experts, Natalie leads a dynamic team of design-savvy people who know the industry, love their craft, and are fanatical about helping brands grow.

Natalie has more than nineteen years of experience, working for interior designers, architects, builders, developers, and hotel and home brands. Her firm has a proven track record of driving exposure and placements through their PR. Natalie is an Official Member of Forbes Agency Council as well as a regular speaker and panelist in both the communications and design industries. Tune in now, for more!

Show Highlights:

  • Having systems in place will allow you to sell your business.
  • How Natalie’s agency was born.
  • Systems lead to success.
  • Locking things down and getting things organized in your business.
  • Focus on your goals to achieve your dreams.
  • Ninety days of intention.
  • Focus on becoming the best version of yourself.
  • Success is all about service.
  • Natalie talks about her superpower.
  • Natalie describes her wonderful team.
  • Working with success metric for each client.
  • Accountability is a great mirror.
  • Developing a growth mindset and surrounding yourself with positive people.
  • Everything in your life is figure-outable.
  • Some advice about PR.
  • Great tips for getting press!
  • Getting published with Interior Design PR in 2020.

Previous shows mentioned in this episode:

Natalie Norcross 1st show #162

Ren Miller #12

Ashley Hotham Cox #321

Amy Flurry #108, #323

Alex Gourlay # 447

Links:

Website: A Design Partnership

Instagram: A Design Partnership

Pinterest: A Design Partnership

Facebook: A Design Partnership

New Launch: Interior Design PR

 

505: Eric Ross: His Process for Selling Accessories and the Reveal Install

Welcome to our special bonus show! Today, as promised, we will be sharing our conversation with Eric Ross about his business philosophy, his process for selling accessories, and the way he manages his reveal install day. Eric’s process is unique and very unusual. Be sure to listen in, to hear what he has to share.

Eric has been a professional decorator for more than twenty years. Although his preferred design style is traditional, he listens to his clients, to help them discover what they love, and what they respond to because he believes that everyone’s home should represent who they are on their best day. Tune in today, to get some great advice from Eric!

Show Highlights:

  • Eric doesn’t deliver a project piecemeal. He only reveals it when it’s ready.
  • Eric takes risks when making purchases for his clients but they seldom ask to return items.
  • It is important to look at what you’re trying to achieve, and the value you’re bringing to people, and stick to that.
  • Know that your job is to make things beautiful and if something gets returned you have still done your job.
  • Eric loves to wow people at the install.
  • People who appreciate Eric’s value and want a beautiful home will be willing to pay the price he’s asking.
  • It’s Eric’s job to design a room to completion. It’s the client’s job to decide on the budget.
  • The designer needs to learn what makes the client tick.

Links:

Website: Eric Ross Interiors

Facebook: Eric Ross Interiors

Instagram: Eric Ross Interiors

Pinterest: Eric Ross Interiors

Mydoma Studio: A Well Designed Business

A Well-Designed Business 4th Birthday Party

 

 

504: Eric Ross: Operating His Design Firm Like a Retail Store

Welcome! Today, Eric Ross joins us on the show. Eric is a charming southern gentleman and a well-experienced design professional. He is also a seasoned businessman who has figured out how to run his firm in a unique way that really works for him. In today’s episode, he describes how he runs his private interior design studio like a retail store. He explains that he no longer feels the need to change, apologize or adjust the way he works to conform to a client’s expectations. Eric knows himself well, he understands his passions, and he is very clear about what he will and will not do. Be sure to listen in today, to find about his very interesting business model.

Eric is from Nashville. He has been in love with the traditional living design style since he was a child. He has more than twenty years of design experience and his work has been published in Traditional Home, Southern Style, Southern Lady, The Cottage Journal, as well as in many other publications. Eric’s passion is to fan the flame of traditional decorating with a deeply Southern esthetic. Tune in now, for more!

Show Highlights:

  • Eric explains what he means when he says that he is running his design firm like a store without a storefront.
  • What the decorating track of Eric’s business is all about.
  • Eric’s margins are hefty, just like those in a storefront, and all of his design services are included in that pricing.
  • The way that Eric educates his clients about his philosophy and the way he works.
  • Talking about transparency.
  • People will happily pay Eric for his product rather than his time.
  • Trust is a key issue.
  • Eric’s business model allows him to have total control over the whole process.
  • Eric’s advice is to start small with clients. It makes your business more manageable.
  • The biggest motivator for Eric is seeing the result of what he has created.
  • Eric’s qualifying process for his new clients.
  • Eric explains why he does not do discounts.
  • The opportunities you’re losing by being overworked.
  • Eric’s goal is to monetize his passion.
  • Our industry is too high-touch to make it high volume.
  • It’s okay to mark up because of the value you add to the project.
  • You don’t have to explain your “no”.
  • Eric has a new book out, called Enduring Southern Homes.

Links:

Website: Eric Ross Interiors

Facebook: Eric Ross Interiors

Instagram: Eric Ross Interiors

Pinterest: Eric Ross Interiors

Mydoma Studio: A Well Designed Business

A Well-Designed Business 4th Birthday Party

 

 

503: Power Talk Friday: Traci Reuter: Divine Social; The Power of Paid Ads on Social Media

Welcome to Power Talk Friday! Traci Reuter, the founder, and CEO of Divine Social joins us today. Traci loves to uplift and inspire business owners, entrepreneurs, or anyone with an amazing idea! She has a knack for uncovering just the right strategy for everyone and then helping them map things out to make the execution simple and easy. In today’s episode, Traci shares tons of ideas, strategies, and tips for paid marketing on social media. Be sure to listen in to find out more about the paid advertising aspect of Instagram and Facebook. 

Traci has twenty-five years of experience in sales and marketing. She is passionate about supporting businesses and growing their brands through real and meaningful social media advertising. She has a special gift for mapping out the perfect strategy to get a brand in front of the right people at the right time. Traci truly knows her stuff when it comes to high-level marketing strategy. She also co-hosts the Social Media Happy Hour podcast with Dawn Marks. Tune in today, to learn what she has to share.

Show Highlights:

  • The power of paid advertising on social media.
  • Traci explains how she started with her business.
  • Traci gives her team incredible training.
  • Sometimes, it takes just a tiny thing to make all the difference in your profitability.
  • Begin with the end in mind.
  • The customer journey.
  • Never spend money on ads. Rather invest in your business.
  • Consideration is not the same as pre-purchase.
  • Why Traci is against boosting Facebook posts.
  • It takes time to build up enough trust to invest in advertising.
  • Thinking about what to put your ads, to get your prospects to want to know more.
  • Branding is about telling your story so that business comes out of it.
  • Creating engagement with your prospects.
  • Building audiences of people who have watched your Facebook video.
  • Traci shares the EDIE formula for creating a great video.
  • All your ads must be congruent with your end-goal.
  • Video out-performs everything else on social media.
  • What to do if you only have the budget to run one thing.
  • The Three Pillars to Successful Social Ads.
  • Should you focus on Facebook or Instagram?

Bio:

Traci Reuter is the founder/CEO of Divine Social. She’s passionate about supporting businesses in growing their brands through authentic, meaningful social advertising. Traci has an uncanny gift for looking at any business’s mission, vision, and message, and mapping out the right strategy to get their brand in front of the right people at the right time. With 25 years of experience in sales and marketing, Traci knows her stuff when it comes to high-level marketing strategy. Combined with her tactical knowledge of social advertising, Traci can write the recipe for any brand’s success, and she would love to share some of her greatest secrets behind mapping out your own powerful social advertising strategy.

Previous shows mentioned in this episode:

Nicole Heymer #125, #317, and #466

Links:

Website: Divine Social

Instagram: Traci Reuter

Facebook: Traci Reuter Social

Youtube: Traci Reuter

Please take advantage of Traci’s gifts:

For the 15-minute audit, if you are spending more than $3000 a month on social media marketing, email Traci at info@divinesocial.com.

For Traci’s free mini-course, 3 Pillars To Successful Social Ads, go to A Well Designed Business

Big announcement – The 4th Birthday Party for the podcast will be at Kravet’s new workspace center at 200 Lexington NY NY on March 19, 2020, at 5:30 pm

Book mentioned:

Seven Habits of Highly Effective People by Steven Covey

 

502: Lisa Haude: Paradigm Design Group: Success Strategies to Run a Luxury Hospitality Design

Lisa Haude

Welcome! Today, we have Lisa Haude, of Paradigm Design Group, joining us! Lisa built her firm from ground zero to a firm with gross revenues exceeding fifty-million dollars. And she showed her relentless commitment by doing that the old-fashioned way, by calling on her contacts week after week. In today’s episode, Lisa talks to us about how she runs her business, and she explains how all her success can be attributed to her commitment to delivering an exceptional project, regardless of the situation. Tune in today, to find out how planning to exceed your clients’ expectations in every aspect of a project will always bring about a successful result.  

As the lead designer and founder of Paradigm Design Group for the last fifteen years, Lisa Haude is an expert in livable luxury. She has built Paradigm Design Group into a hospitality design powerhouse. With projects ranging from The Roosevelt Waldorf Astoria in New Orleans to the award-winning Portland Marriott Downtown, to boutique hotels and numerous Hilton hotels across the United States, Lisa prides herself on her design versatility. Be sure to listen in today, to find out more about Lisa, and her work ethic, and her successful design firm.

Show Highlights:

  • Lisa spent time working at high-end hospitality firms, for architectural design firms, and in the hotel and hospitality industry, on the inside, on their design teams, before opening her firm. She talks to us about how this great learning experience informs the way she runs her firm.
  • Lisa gives us some insight into the way her firm looks.
  • Taking care of the details and all the moving pieces on multiple-million dollar projects.
  • The way that Lisa’s whole team collaborates to bring about an awesome project.
  • Dealing with the documentation.
  • Talking about accountability.
  • The whole team is detail-oriented.
  • Open discussions are vital for growing and improving.
  • Taking responsibility, as a leader, for whatever happens with a project.
  • Sometimes it’s hard to find your humor when you’re in the trenches.
  • Some advice for landing and keep long-term hospitality accounts.
  • Owning up if you mess up is very important.
  • People like to do business with people who have similar ideals and values.
  • Lisa has an amazing village of co-workers.
  • How Lisa created her opportunities and made things happen when she started her firm.
  • Lisa offers some awesome advice.
  • Thinking outside the box to make things happen.
  • The background and skills that Lisa looks for when hiring a junior designer.

Previous shows mentioned in this episode:

Meryl Santopietro #40

Mikel Welch #297

Corey Damen Jenkins #127

Claire Jefford #237

Vanessa DeLeon #18

Links:

Website: Paradigm Design

Facebook: Paradigm Design Group

Instagram: Paradigm Design Group

The 4th Birthday Party for the podcast will be at Kravet’s new workshop center at 200 Lexington New York on March 19, 2020, at 5.30 pm. Use this link to RSVP –  Event Brite