Window Works Lunch & Learn: It’s Not Just Shipping: Freight, Receiving & Delivery for Designers
Understand the real costs behind the delivery experience so you can communicate the value, navigate client pushback, and protect your profit
“But I get free shipping online.”
If you procure product for your clients, you’ve probably heard some version of it.
But freight, receiving and delivery are about far more than getting a sofa from Point A to Point B. Someone has to receive it, inspect it, document damage, store it, coordinate delivery, get it into the home, place it, and manage the process when something goes wrong.
The question is: Do you understand everything your client is paying for well enough to explain its value when they push back?
Join Window Works for a Lunch & Learn with Jaclyn Isaac, Founder & Principal Interior Designer of Doni Douglas and Founder of NESTFreight℠, for a practical conversation about the real work and costs behind the delivery experience.
You’ll learn more about:
- What actually happens throughout freight, receiving, storage and delivery
- Why these services are real project costs, not miscellaneous add-ons
- How to communicate their value when clients question the expense
- How policies, contracts and expectations can help prevent problems before they happen
If you’ve ever found yourself struggling to explain why “free shipping” is not the same thing as professionally managing hundreds of items through receiving and installation, this conversation is for you.
Lunch provided.
Reserve your seat now!
NEDCON 2026
NEDCON is a three-day educational gathering created for interior designers, architects, builders, and creative entrepreneurs who are serious about building stronger, more profitable businesses.
Unlike a traditional trade show or convention, NEDCON focuses on the real business behind the work, bringing industry leaders together for candid conversations and practical education around profitability, leadership, pricing, systems, and sustainable growth.
LuAnn Nigara will join NEDCON as the guest speaker on Wednesday, October 7, bringing more than forty years of real-world business ownership and leadership experience to the stage. Expect LuAnn to do what she does best: address the business decisions, systems, and CEO mindset required to build a company that is as strong as the work you deliver.
The event takes place October 5–7 at Antique Lofts in Hoboken, New Jersey, with attendance intentionally limited to 100 founding attendees.
THIS EVENT IS SOLD OUT
HPMKT: The Profitable Project: Budgeting & Pricing for Design + Construction
The Profitable Project: Budgeting & Pricing for Design + Construction
To thrive in design-build, you need two things: solid finances and strong builder relationships, but both can feel like a mystery. How do you price for profit, control budgets, and attract top builders to your team?
Join LuAnn Nigara and an expert panel of builders and designers, Brad Levitt (AFT Construction), Jenny Slingerland (Black Ink Interiors), and Kelly Finley (Joy Street Design), for an unfiltered conversation on the financial and strategic side of the design-build business.
You’ll walk away knowing:
- The real reason projects go over budget—and how to stop it before it starts
- Pricing strategies that protect your profit and keep your clients happy
- How to handle mid-project changes without eating the cost yourself
- The words, phrases, and confidence you need to get clients to respect your fees
- What builders look for when choosing an interior designer to collaborate with
- How to position yourself as a must-have partner on high-end construction projects
If you’ve ever wondered why some designers land the best builder partnerships while others struggle to get a foot in the door, this panel will give you the inside scoop. The right relationships can transform your business, if you know how to build them.
HPMKT: Real Talk: What Your Design Lawyer Wants You to Know
A Well-Designed Business 10th Birthday Party at High Point Market
A Special Event During High Point Market
Featuring the premiere screening of a new documentary film chronicling the journey of the podcast, the lessons learned along the way, and the incredible community that has been built over the last decade.
Following the film, you’re invited to enjoy cocktails, light bites, music, networking, and a celebration with fellow designers, industry professionals, and friends of the show.
HPMKT: 3 Designers. 3 Business Models. All Profitable.
HPMKT: INSIDE THE BOARDROOM: What Happens When Some of the Industry’s Best Business Minds Get in One Room?
For the first time at High Point Market, the doors to the Boardroom are opening.
Join LuAnn Nigara and a powerhouse panel of Boardroom for Creatives experts for a very real conversation about the business issues that matter most to creative entrepreneurs, from sales, marketing, and finances to systems, leadership, profitability, and growth.
Meet some of the proven experts LuAnn has personally selected for the Boardroom. Hear how they think, how they solve problems, and the advice they’re giving creative business owners right now.
And bring the hard business questions that keep you up at night. This is the room to ask them and get answers from people who know.
This is your first look inside Boardroom for Creatives and the level of expertise you can access when you need clarity most.
Meet the Board. Bring your questions. Come inside.
RSVP NOW
Exciting Windows 2026 CEO Conference
Built for Real Business Owners
EW members work together all year long, people who’d rather help than compete. Some days you’re a step behind, getting help. Other days, you’re the one giving it. At the CEO Conference, we do that in person: a real year-end review and a plan for the year ahead.
Once you’re there with the time and the right numbers in front of you, you’ve got two things no search engine or AI can give you: decades of combined, real experience in this exact business from LuAnn, Vin, and Jessica, and a room full of other owners living the same numbers, the same vendor issues, the same sales calls. Between the two, you start building your plan, built with guidance from people who’ve actually been where you are.
Already a member? This is what the year builds toward.
Not yet a member? If you miss this one, your next shot is twelve months out.
Explore Exciting Windows Membership
REGISTER HERE
Sun Shading Expo
At the Sun Shading Expo, you will find the newest products of exterior and interior sun shading systems, awnings, shutters & accessories, technical textiles for interior and exterior sun shading systems, drives, and much more.
The Sun Shading Expo is your best networking opportunity of the year – showcasing the most innovative products by market leaders you want to see. You’ll learn about new trends and challenges and absorb the knowledge you need in the popular conference program.
REGISTER TODAY