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366: Nicole White: Interior Designer Leveraging Her Contracting Skills

nicole white

Welcome to today’s episode! We have a really smart lady joining us on the show today! She is Nicole White, the president, and principal designer at the award-winning design firm, Nichole White Designs Interiors, based in Sunrise, Florida. On the show today we talk to Nicole about how she came to learn her particular skill set in the renovation process, and what her intentions are with that going forward. We talk to her about her experience as a journalist, in her previous career, and how she leverages that to earn press for her projects. And we also discuss confidence, how it develops mostly through the mistakes we make over time in our businesses, and how very important that is, when being an entrepreneur. Listen in to find out more.

Nicole, known for her renovation prowess, has had her design work featured in various magazines including, Better Homes and Gardens, Ocean Drive, Modern Luxury Interiors; Huffington Post, HGTV and Domino online magazines. She’s twice been noted as an emerging designer to watch by the Black Interior Designers Network and is a brand ambassador/influencer for The Home Depot, Purple Drywall, and City Furniture. An award-winning writer, Nicole writes about the behind the scenes process of her projects on her popular blog LiveLaughDecorate. Nicole, lover of red wine and travel, is also mom to a busy 6-year-old, Xavier – a budding artist and self-proclaimed VP of NWD Interiors. Listen in to hear what Nicole has to share on today’s show.

Show highlights:

  • Nicole talks her decision to direct her business towards working with the renovation process.
  • Nicole has learned to get her hands dirty- working hands-on with the renovation process.
  • Nicole really enjoys the whole process of renovation.
  • What makes Nicole so successful with what she does.
  • Nicole is getting ready to do her GC license in the next year or so.
  • What obtaining a GC license involves.
  • Nicole talks about her game-changing questionnaire, what it deals with, and how it came about.
  • The questionnaire has literally transformed Nicole’s business.
  • Working realistically with a budget with clients.
  • Nicole has the confidence to know that clients will be better off working with her.
  • Fifteen years in, Nicole still clearly remembers not knowing how she was going to pay her bills.
  • Standing in your experience and fully understanding what your needs are.
  • Nicole has made some deliberate changes in her life since having her son.
  • Nicole makes the amount of time that she has available very clear to her clients.
  • It can take some time to develop the confidence, as a new designer, to charge a consultation fee.
  • As a former journalist, Nicole really understands publications and how they work- so she knows how to build and grow press.
  • Start building press by pitching the smaller publications first.
  • Nicole has learned to build relationships- they really matter!
  • It’s really important to stay in touch- you cannot treat your clients and relationships as a one-night-stand.
  • You have to enter the contests to win the awards.
  • Go after companies and brands that fit your strengths.
  • The goals that Nicole is stretching herself towards right now.

Links:

Nicole’s website: NWD Interiors

Nicole’s blog: Live Laugh Decorate

To sign up for your trade account with Article.Com: Well Designed Article

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365: Power Talk Friday: Monique Holmes: Keys To Sourcing For Your Interior Design Projects

monique holmes

Send me the Source Like a Pro Video!

Welcome to another Power Talk Friday! We have Monique Holmes (Duarte) with us again today and she’s bound to inspire you to re-think the way that you approach sourcing for your interior design firm. Monique started Duarte Decor, a global interior design firm, in 2012, after successfully working in the marketing and advertising world for more than ten years. Using her marketing experience, she managed to generate $50 000 in profit in her first year, working part-time while still holding down a full-time job. Monique saw that there was a huge gap in our industry and that design schools don’t teach the business side of the industry. So, she came up with her 8 Steps To Profitability Program and launched her own, private coaching firm,  Duarte Consulting, in 2016. Today’s show is packed with tons of information and Monique generously shares some of her awesome resources! Listen in to today to learn about Monique’s key strategies for sourcing like a pro.

Monique Holmes is a Certified Interior Decorator, Business Coach, and an active member of the National Association of Professional Women (NAPW), International Interior Design Association (IIDA),  Central NJ & Brooklyn, NY Chapter President of the distinguished Interior Design Society (IDS) as well as a Certified member of CID (Certified Interior Decorator Association).   She also holds several degrees, including a career degree in Interior Decorating & AutoCAD Design, a Bachelor’s in International Business with a specialization in Economics & Marketing, and a Master’s Degree in Interactive & Direct Marketing.   Monique Holmes was awarded “Woman of the Year for Interior Decorating for NJ” in 2013 by NAPW, in addition, her design work has been featured online & in print publications including “Your Decorating Resource” and Moxie Woman Magazine. Listen in to find out more!

Show highlights:

  • The first thing to think about, as interior designers, in order to source and sell products like a pro.
  • Monique likes to focus on helping designers to figure out strategies to do things effectively and efficiently.
  • Monique explains her 4 easy steps to sourcing like a pro.
  • The benefits of sourcing through trade-only vendors.
  • The key to shopping with online retailers.
  • The great thing about the Article.com trade program.
  • It’s really important to be transparent with your clients.
  • E-design or full-service?
  • Monique has trade programs with all the retail stores that she shops with.
  • The percentage of her discount that Monique shares with her clients.
  • The way that Monique charges clients for her design services.
  • Some things to consider, about sourcing.
  • Doing your research about sourcing ahead of time really helps to prevent any unnecessary stress.
  • Being aware and knowing your product is very important.
  • Always have a price-point scale of the vendors that you deal with.
  • It’s important to bear the location of vendors and their rep support in mind when making a purchase.
  • Knowing your product and your customer is a vital ingredient.
  • The importance of building sourcing and selling into the foundation of your business ahead of time.
  • A lot of Monique’s coaching is strategy-based.
  • Building your sourcing repertoire list of vendors- it takes time but it’s really worth it in the end.

Links:

Website: https://www.8STP.com

8STP FB Group

Master Class (Launching September 30th, 2018)

Instagram: Monique Nicole Holmes

Previous shows mentioned in this episode:

Monique’s 1st appearance on the show: #178   (note she has since married- she was Monique Duarte- she is now Monique Holmes)

Deb Barrett #53

Gary Inman #154

Article.com #301

Dina Holland Honey & Fitz #354

Heather McManus #357

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364: Janelle Photopoulos: Leading, Not Simply Running, Your Interior Design Firm

janelle photopoulos

Welcome to the show! We have Janelle Blakely Photopoulos, the owner and principal of Blakely Interior Design, with us today for another episode in our series of The Things I Learned From A Well-Designed Business. Janelle recently sent us an awesome letter explaining all the lessons, improvements and systems that she’s applied to her business since listening to the podcast. She is really a great example of a thoughtful business owner in that she listens, she learns, and she takes action. Join us today to find out what Janelle has to tell you about the way that she leads her team and runs her business.

Janelle earned a bachelor’s degree in business and marketing from Syracuse University. Then, after honing her management skills with the corporate giant, AT&T, she realized her true calling and attended the Rhode Island School of Design to learn the technical aspects of interior design. Janelle started her residential interior design business in North Kingstown, Rhode Island, in 2010. Since then she has grown the business and established a reputation for creating really beautiful, livable interiors. Janelle has built a support team that reflects her vision and commitment to their clients. Her success is deeply rooted in her ability to collaborate and communicate adeptly with her clients and industry partners. In addition to the exponential growth of her design business, Janelle was recently nominated for Rhode Island’s 2018 Small Business Woman of the Year. Listen in to find out more!

Show highlights:

  • Janelle talks about her passion for leading her team.
  • The first time Janelle hired someone.
  • The importance of tracking time.
  • Shifting people into roles that are suited to their particular strengths.
  • Taking the time to see your employees for what they’re really good at.
  • The team-wide assessment that Janelle had done to discover the specific strengths of each member of her team.
  • You’re only as good as the team that supports you.
  • About the Client Concierge Experience.
  • The small things that you do for the client really make all the difference.
  • Some of the things she’s learned along the way.
  • The biggest takeaways that Janelle gained from the podcast.
  • Janelle is a big believer in self improvement.
  • The impact that Stacy Brown Randall has had on Janelle.
  • Setting your client’s expectations realistically in case something goes wrong.

Links:

Janelle’s website: Blakely Interior Design

Other episodes mentioned on the show:

Susan Wintersteen- #164

Chad James – #68

Caitlyn Wait – #284

Eileen Hahn – #363

Candy Scott- #279

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363: Power Talk Friday: Eileen Hahn: Building An Exceptional Interior Design Team

eileen hahn

Find Eileen on Boardroom for Creatives

Welcome to Power Talk Friday! Today we’re happy to introduce you to Luann’s exceptional cousin, Eileen Hahn! Eileen’s superpower is helping people to intentionally build outstanding and exceptional teams- whether they have a dozen employees, or only one! On the show today Eileen will explain some of the layers and deep processes and that are required for you to become a really good leader. Listen in to hear what Eileen has to tell you about building a really extraordinary interior design team!

Eileen is a principal at Organization Effectiveness Consultants, a San Diego based management consulting firm. She partners with leaders of organizations to establish new levels of performance, financial results, teamwork, and employee work passion. Eileen achieves this by first examining current processes and systems, and then collaborating with the company leaders to apply changes which improve productivity and profitability. Eileen works extensively with organizations which are going through rapid growth, downsizing, mergers, acquisitions, restructuring, and cultural transitions. She facilitates succession planning, strategic planning, organizational change, joint problem solving, leadership development, and team building. In addition, Eileen also designs C suite selection and evaluation processes and she works with boards of directors to develop, implement, and facilitate these processes. Eileen is also a professional speaker and a university instructor. Some of her national and international clients include H.G. Fenton Company, The Wonderful Company, San Diego Padres, Ericsson Wireless Communications, Qualcomm, Pfizer Inc., General Atomics, Occidental College, Brooklynn Museum, General Motors, Anheuser Busch Corporation, The Venetian & Palazzo Hotels, Sea World Parks and Entertainment, and LEGOLAND. Listen in today to find out more!

Show highlights:

  • Eileen is part of Luann’s second book, The Things I Learned From A Well-Designed Business- The Power Talk Friday Experts, which is coming out at the beginning of 2019. (Eileen’s chapter is called The Care and Feeding of Exceptional Employees.)
  • What Eileen means when she talks about exceptional employees.
  • Hiring someone who has the specific skills you’re looking for.
  • Eileen explains the selection process that she used to help a certain company to hire exceptional employees.
  • The special ingredient in every sales call.
  • What makes someone exceptional.
  • The type of kindness, care, and feeding that’s necessary for exceptional employees.
  • Employees really present a big challenge to employers.
  • Placing people orientation before task orientation in a business.
  • Establishing trust and care with your employees.
  • Some of the key principals behind hiring (and keeping) exceptional employees.
  • Determining for yourself, as a principal, what an exceptional performance really looks like.
  • People are willing to pay for exceptional!
  • Taking the time to learn to be an exceptional leader.
  • The exceptional benefits of taking the time to care for, and feed your employees.
  • The importance of thorough training for employees.

Links:

Website: Eileen Hahn

LinkedIn: Eileen Hahn

Email: info@eileenbhahn.com

Find Eileen on Boardroom for Creatives

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362: Breegan Jane: Interior Designer, Podcaster, Entrepreneur

breegan-jane-crop

Welcome to today’s episode! We are very happy to introduce you to Breegan Jane, a unique and fun individual who is a super-high achiever! Thirty-three-year-old Breegan is an interior designer who also has a successful blog, a high following on Instagram, and she’s a podcast/radio host. She previously worked as a creative director in the luxury yacht business and as a property manager for multi-international million-dollar homes. Listen in today to find out about Breegan’s vast experience and how it informs her currently, as an entrepreneur and interior designer. 

Multifaceted entrepreneur Breegan Jane does it all.  A full-time businesswoman, interior designer, blogger, and popular podcast host of Mom Life Yo, all in all, her spare time. Her most recent project is the design of the new, buzz-worthy Los Angeles restaurant, NATIVE, spearheaded by award-winning Chef Nyesha Arrington of Top Cheffame. A single mom from Southern California, Breegan Jane credits her boys for pushing her to break down walls and test boundaries. She uses her powerful voice to inspire others and bring joy to people’s lives. Listen in to find out what Breegan has to share on the show today.

Show highlights:

  • How Breegan’s experience, managing international real estate projects with full staff and working as a creative director and marketing professional for a luxury yacht manufacturer, translates to her current interior design business.
  • The importance of great leadership.
  • Great lessons from great bosses along the way.
  • Utilizing every opportunity to the best of your ability.
  • Feeling more at home in Dubai than in Texas.
  • The importance of visual representation.
  • Being given the space to run with your ideas.
  • Transitioning to the design world.
  • How Breegan developed through her experience.
  • The kind of project Breegan enjoys the most.
  • Identifying ‘no-win’ situations with clients.
  • What being a mom and entrepreneur mean to Breegan.
  • The way that Breegan was raised to be empowered.
  • The power of turning negatives into positives.
  • Breegan’s dreams and aspirations for the future.

Links:

Breegan Jane

Facebook: Breegan Jane

Breegan Jane Blog

Instagram: Breegan Jane

Twitter: Breegan Jane

Other episodes mentioned on this show:

Amber Lewis # 184

Vanessa DeLeon # 18

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361: Power Talk Friday: Kimberly Merlitti: Does Your Interior Design Business Need a CFO?

Welcome to Power Talk Friday! Today we have Kimberly Merlitti, the owner of KMM Consulting, with us. In her experience, Kim has found that accounting and finances seem to scare most interior designers. So she helps them by going into their businesses and taking on the role of CFO. From there she teaches them how to really understand what they need to do in order to become successful as entrepreneurs as well as interior designers. Kim’s specialty is helping designers with what she calls Project Revenue Accounting, which is how to manage the revenue of a project that is already in process. Listen in today to find out how Kim helps interior designers to really get to grips with their finances and advance their businesses.

KMM Consulting takes on clients from around the United States. Kimberly has 20 years of experience working in accounting for companies such as Swinerton Builders, WRNS Studio and Martin Group. She has her Masters in Accounting from Golden Gate University located in San Francisco, CA. KMM Consulting’s clientele includes a diverse group of service based companies, with the main focus on small interior design, construction, and architectural firms. The goal of her firm is to make the businesses she works for as profitable as they can be by educating them on accounting, cash flow management, tax deductions, project reporting, and business management. Listen in today to find out more.

Show highlights:

  • Kim explains the difference between accounting and projection.
  • What Kim has learned the hard way, about the difference between general contracting and interior design.
  • Creating a contract and coming up with the budget for a client.
  • Unknown factors that need to be taken into account when working out a budget.
  • Why you need to start tracking your time.
  • How Kim uses a payroll calculator to help designers come up with budgets.
  • Working out the billing for your client.
  • Restructuring things when necessary, after tracking your hours.
  • Taking the time, as a principal, to teach your staff about efficiency.
  • The importance of understanding regulations.
  • Working out the cost of employees.
  • How to know if it’s time to hire somebody.
  • The process of doing the projections.
  • Kimberly works with designers in all states. 

Other episodes mentioned on the show:

krista Coupar # 150

Links:

Website – KMM Consulting

Facebook – KMM Consulting

LinkedIn – Kimberly Merlitti

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360: David Phoenix and His New Kravet Fabric Collection, Well-Suited

david phoenix

Welcome to today’s show! We’re really excited to have the celebrated and influential David Phoenix, of David Phoenix Interior Design in Los Angeles, with us on the show! David is a self-taught designer and today we’re looking forward to talking to him about how he found his way, his passion and his point of view, as a designer. And we also talk to him about the new fabric line he recently developed and launched with Kravet Inc. Listen in to find out more!

David Phoenix Interior Design gives each project a singular ambiance that wholeheartedly embraces, uplifts and celebrates its inhabitants. And David is known for thoughtful, modern luxury and livability. David finds inspiration from a myriad of styles, looking back through history as he creates spaces for today. His work personifies his own approachable, self-assured manner—gracious and considerate. In juxtaposing modern and traditional elements, his aesthetic conveys an easy welcoming sensibility, rich with classic haberdashery details and nuance. David draws from his experience and instinct in the all-important matters of style and function. David enjoys an international clientele of celebrities, royalty, business magnates and discerning homeowners, including Maria Shriver, former Los Angeles Mayor, Richard Riordan and actor Rob Lowe, whose home was featured on the cover of Architectural Digest. He believes in living each day to the fullest, delivering personal, sophisticated and thoughtful environments. Join us today and find out what he has to share.

Show highlights:

David explains how he sees a quintessential American point of view

It all started for David with really great architectural designs in America

David’s day at design school

David’s journey to becoming an interior designer

How David ended up in Los Angeles, California

David’s first job in Los Angeles

How the loss of a friend led David to start out as an interior designer

David’s remarkable shopping encounter with Maria Shriver

Doing worthy things to become worthy

What it’s really all about for David

David’s tagline is “Think big and you’ll be big”

A description of the fabric line that David’s recently developed

The labor-of-love process of David developing his handsome fabric line

David’s appreciation of the Kravet family and their ‘culture of Kravet’ 

Links:

Website: David Phoenix

Link to his collection with Kravet: Kravet Fabric Designer

Link to his furnishings collection with Hickory Chair: Hickory Chair Furniture

Instagram: David Phoenix

Pinterest: David Phoenix

Facebook: David Phoenix

Come and meet Luann and David in person, on Wednesday, October 3rd, at the Kravet Showroom in Chicago, for Chicago Design Week. Go to Luann Nigara for more information.

Previous episodes mentioned on the show:

345: Chris Ramey

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359: Power Talk Friday: Colleen Primm: A Real Strategy to Get Interior Design Projects Utilizing Facebook Groups

colleen primm

Welcome to today’s show! We are really happy to have a new designer, Colleen Primm, joining us today. Recently Colleen decided to start a client-facing Facebook group to share her expertise, to get her name out there, and also to get some clients into her pipeline. Although she only started the group at the beginning of June this year, she already has more than 640 members, almost all of whom are potential clients! On the show today she will be talking to us about her Facebook group and she will also explain exactly what she puts in there. Listen in to find out how Colleen has managed to attract so many potential clients to her group in such a short space of time.

Colleen, who has a bachelor’s degree in business administration (management) from The University of Toledo, an M.B.A. from Averett University and has also attended Cuyahoga Community College for Interior Design, has taken a pretty unconventional path to interior design.  Before deciding to make the change, she worked in the banking industry for twelve years, where she first underwrote commercial loans, and then a little later, mortgage loans. After a few years, she became a trainer, teaching people how to write mortgage loans. While working on residential loans, Colleen got to see a lot of homes, because she was reviewing home appraisals. That’s where her love of design, and wanting to help people achieve better-looking homes came from. She finally decided to turn her passion into reality and quit her banking job to go back to school for Interior Design. So Colleen is the rare interior designer who can not only decorate your home but also talk to you about your mortgage! Listen in to find out more!              

Show highlights:

  • Why Colleen chose this particular method to market her firm.
  • What it will take for you to join Colleen’s facebook group.
  • Colleen wants to have only members who will bring value to the group.
  • What inspired Colleen to start her Facebook group.
  • The importance of getting constructive feedback.
  • The precise message that Colleen sent out when she started her Facebook group.
  • Getting lots of engagement with Facebook groups.
  • Colleen’s strategic way of attracting mainly local clients to her group.
  • All about Colleen’s Facebook contests.
  • The number of paid consultations that Colleen has done as a result of the group.
  • Colleen explains and clarifies the amounts she charges.
  • The amount of preparation that Facebook Live requires.
  • The kind of questions that Colleen deals with.
  • The events that she’s created as a result of her Facebook group.
  • Making connections- and making money at the same time!
  • The kind of preparation that Colleen does and how she manages her time.
  • The importance of being really well organized.
  • How to learn more about lenders and the programs that they have to assist designers.

Links:

Facebook: Colleen Primm

Instagram: Colleen Primm Design

Website: Colleen Primm Design

Private Facebook Group: Primm and Proper Design Talk with Colleen Primm

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358: How To Decorate – The Ballard Design Podcast Hosts Join Me.

Ballard Designs

Welcome to today’s episode! We are delighted to have Karen Mooney, Taryn Schwartz, and Caroline McDonald with us on the show today. They are the three women responsible for the designer program at Ballard Designs and they are also behind the Ballard Designs’ podcast, How To Decorate. Today they will be sharing their experience of interviewing celebrity interior designers for the podcast and also some of what goes on behind the scenes with the celebrity designers. Listen in today to find out what it really takes, and what really happens, when you get the opportunity, and then make the commitment to being a celebrity designer for a company as large as Ballard Designs.

Karen, Taryn, and Caroline are the hosts of the Ballard Designs’ How To Decorate podcast. And their goal is to help you to unleash your ‘inner decorator’. Outside of the podcast, they work in different departments at Ballard Designs. Karen has a background in graphic design and she’s the senior vice-president of Brand management. Taryn is an industrial designer in the Product Design department. And Caroline manages content marketing, specifically the blog How To Decorate, and also art producing digital marketing photography. Listen in today to find out more.

Show highlights:

  • Why they prefer doing their interviews in-person.
  • How the relationship between Ballard Designs and their celebrity designers works.
  • Why Ballard Designs chose to work with Suzanne Kasler, Bunny Williams, and Miles Redd.
  • Making their celebrity designs affordable to their customers.
  • The level of creative involvement of the talented celebrity designers.
  • What it really takes to become selected as a celebrity designer.
  • Why it takes what it does to become selected as a celebrity designer.
  • Why it really takes such a lot of work to be a celebrity designer!
  • Finding the right kind of vendor.
  • Why a long-term business relationship is actually a lot like a marriage.
  • Bringing Suzanne onboard.
  • Then bringing Bunny and Miles onboard.
  • The way that the designers earn their money.
  • The way that people respond to Miles’ dramatic pieces.
  • Using inspiration to grab the imagination of the customer.
  • Ways of making tried-and-trusted products look fresh again.
  • Some ways that designers could get to become the celebrity designers.
  • Doors always open as a result of relationships- so be nice!

Big name designers discussed on today’s show:

Bunny Williams, Miles Redd and Suzanne Kasler

You can find the How To Decorate podcast on iTunes.

Note: This show will also be on video on Luann’s Youtube channel.

Links:

Ballard Designs

How To Decorate

Instagram: Ballard Designs

Facebook: Ballard Designs

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357: Power Talk Friday: Heather McManus: Where Are They Now? Introducing Collaborate to Win

Heather-McManus

Welcome to another Power Talk Friday! Today we’re having a Where Are They Now episode, featuring Heather Mc Manus, our very first guest ever on the show! Heather is an award-winning designer from New Jersey and the principal of Artistry Interiors. She is also the author of the book Love Where You Live- Dream Homes Made Real, which is available on Amazon. On the show today Heather will be telling us all about her latest venture, Collaborate To Win, a buying group that she started for you, her designer colleagues, to become stronger together and make more profit through having access to products that may normally have been unavailable to you due to buy-in minimums and yearly volume quotas. Join us on the show today to hear Heather explain her really interesting idea!

Heather started Artistry Interiors in 2012, after having worked in the design industry for a decade. Her first job, after graduating from the Pratt Institute, was at a high-end workroom where she gained really invaluable experience and learned everything about how quality window treatments and upholstery are made. From there she went on to further broaden her knowledge and expertise about furniture construction and quality through working at both Ethan Allen and Bograd’s Fine Furniture. Listen in today to find out more!

Show highlights:

  • Heather’s concept of a video tip per day that she discussed in her interview on our very first show.
  • All about Heather’s innovative concept, Collaborate To Win, and why it was born.
  • Some of the growing pains that helped Heather grow.
  • Collaborate To Win even works nationally.
  • Dealing with breakages.
  • How the concept actually works.
  • The level of trust that is required for this unique concept.
  • Keeping relationships intact is a key requirement for the group.
  • How the payment for the orders works.
  • Heather is constantly creating educational videos to explain the rules of the game.
  • When an order actually becomes an order.
  • The importance of working systematically.
  • How Heather uses videos to explain her pricing.
  • The constant teaching, mentoring and masterminds that Heather does to assist people with her concept.
  • The cost for the membership of the group.
  • How you will really save money by being a member of the group- one order through the group could cover your entire annual membership buy-in!
  • Why you really need to be responsible to be a member of the group.
  • To learn more about Collaborate To Win, there will be a website up and running by this fall. In the meantime, you can email Heather at collaboratetowin@gmail.com– an email address dedicated specifically for this group.
  • The details that you will need to send to Heather in order to apply to join her group.
  • To meet Heather in person, she will be at Windowworks, in Livingstone New Jersey, for the October Lunch and Learn on October 29th. RSVP via Instagram (@windowworks)

Raquel Langworthy will be at Windowworks on September 17th for the September Lunch and Learn.

Other episodes mentioned on the show:

Nicole Heymer (Curio Electro #235 #317)

 Links:

Book – Love Where You Live: Dream Homes Made Real Collaborate to Win – Collaborate To Win  Collaborate to Win Facebook page Facebook –  Artistry Interiors LLC Instagram – Artistry Interiors  Website – Artistry Interiors