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The Client Experience

Jessica Matteson: The Client Experience Is #1 in Design

Today with Jessica Matteson: Welcome to A Well-Designed Business. Jessica Matteson started her business with lots of experience but little time and money to invest in getting Jessica Matteson Landscape... (READ THE FULL DESCRIPTION)

Power Talk Friday: Katie McFarlan: The Client Experience Starts with Processes

Today with Katie McFarlan: Welcome to a Well-Designed Business. Welcome to a Well-Designed Business. The client experience is something we all think about. How do we elevate the experience for our clients... (READ THE FULL DESCRIPTION)

Lori Morris: When Working with the Luxury Client, the Answer is Yes!

Welcome to A Well-Designed Business! Lori Morris, one of the most passionate and driven people LuAnn has ever come across, joins the show today to share what it takes to grow your business to the level... (READ THE FULL DESCRIPTION)

Sara Hillery: Client Retention Strategies

Welcome to A Well-Designed Business! Today, LuAnn’s guest, Sara Hillery, shares her top tips for client retention and sound advice that you’ll be able to apply to your own business. Take notes or listen... (READ THE FULL DESCRIPTION)

Rebecca Robinson: Provide Value & Create Relationships with Contractors

Welcome to A Well-Designed Business! On today’s show, LuAnn chats with Rebecca Robinson from Monarch Lane Interiors. Rebecca is one of the leading home renovation experts in Tennessee, and she’ll be... (READ THE FULL DESCRIPTION)

Power Talk Friday: Sandra Funk: The Interior Design Standard is Here!

Welcome to this episode of A Well-Designed Business, it’s Power Talk Friday! LuAnn chats with Sandra Funk about Sandra’s amazing new program for the interior design community. Her program is called... (READ THE FULL DESCRIPTION)

Power Talk Friday: Claire Jefford: Rock the Consult

Welcome to Power Talk Friday! Claire Jefford joins us on the show once again today! Claire is an interior decorator, business coach, leader of the designer Facebook group Interior Design Business Strategies,... (READ THE FULL DESCRIPTION)

Beth Diana Smith: Client Expectations, Contracts, and Hard Conversations

Welcome! Today, Beth Smith, the owner and principal designer of Beth Diana Smith Interior Design, based in New Jersey, joins me on the show. For Beth, the interior design came years after pursuing her... (READ THE FULL DESCRIPTION)

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