Ali Faulkner: What to Do When a Client Says “No”: Lessons from a Lost Design Proposal

Episode 1123 of A Well-Designed Business®

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1123: Ali Faulkner: What to Do When a Client Says “No”: Lessons from a Lost Design Proposal

Today with Ali Faulkner

Welcome to a Well-Designed Business. We’ve talked before about conducting an autopsy of a project—looking back and figuring out exactly what went right, what went wrong, and where to improve.

But what about conducting an autopsy of projects that you didn’t win? My guest today, Ali Faulkner of AEF Interiors, lost several bids in a row, and decided to make a big change; she reached out to those potential clients and asked for feedback afterward.

Ali is sharing the exact questions she asked and how they changed everything for her business.

Ah-Ha Moments

“I realized I was chasing what everyone else wanted to chase rather than what I actually needed to be profitable and continue to build my business.” -Ali

“You get a quote to do a roof. One guy is 20K, one guy is 30K and the other guy is 35. Like I’m sorry, who’s even thinking about the 20K guy? You’re just like, you’re off the list, right? Because… you automatically distrust the 20.” – LuAnn

A Big THANK YOU to Today’s Podcast Sponsor:

Revelwoods

Other Shows Mentioned:

AWDB #768 Jaipur Living: A New Collaboration with Kate Lester

AWDB #790 Rick Campos: Design Biz Survival Guide- The Answer to All Your Business Questions

#803 Power Talk Friday: Amber De La Garza: Productivity is Personal – How to Create Systems that Will Work for You!

AWDB #856 Enrique Crespo: Describing His Type-A Personality Mindset

AWDB #1059 Rachel Usher: Creating Community and Strength in the Interior Design Industry

Other Resources:

https://www.thebusinessofinteriors.co.uk/podcast

https://designbizsurvivalguide.com/podcast-for-interior-designers/

https://designbizsurvivalguide.com/retreat-registration/