TAKE THE QUIZ

What Level is Your Design Business?

Lisa Salvatore

Forum Replies Created

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • in reply to: finances vs people #23100
    lisa.salvatore
    Participant

    I prefer that new sequence option. Thank you for suggesting it.

    Lisa

    in reply to: PMS, anyone? #23023
    lisa.salvatore
    Participant

    Jess,

    I am just at the stage of incorporating the tracking details you describe. I’m just trying to figure out how best to document it.
    Are you using the Long Text field type? Do you add Date Received or just the fact that it’s arrived?

    I’m also interested in when a TAB is the best approach vs. a VIEW?
    I like the link to fabric!

    Thanks for sharing,
    Lisa

    in reply to: PMS, anyone? #22972
    lisa.salvatore
    Participant

    Vita,

    I want to block off a day to prevent assigning any fabrication tasks on that day. This could be due to installation, travel, vacation…

    Lisa

    in reply to: PMS, anyone? #22965
    lisa.salvatore
    Participant

    Vita,

    Re: Airtable Calendar View

    Is there a way to block off a day to avoid assigning that date to something else?
    Lisa

    in reply to: PMS, anyone? #22961
    lisa.salvatore
    Participant

    Myrna,

    I think you only need the & function.
    Try ClientLName & “,” & ClientFname & “-” & FirmName

    Lisa

    ps…nevermind…this didn’t work either. Sorry

    in reply to: PMS, anyone? #22955
    lisa.salvatore
    Participant

    Vita,

    Thank you for sharing your Airtable approach. I have been using it for about one year. It has definitely improved my organization. But as you said…garbage in, garbage out. I can see some areas where I need more details. My data is very simplistic. I need to take a good look at your columns to determine how to best apply them. I think it’s critical to structure it in a way that flows with your process. The flowcharts help define this from the outset.

    As a smaller workroom, I also need to see the work before me in a different order. I prefer to see the projects that are currently being fabricated first. What am I working on this week/month? Those are top of the list for me. I also break down each project to finer levels.

    I may start off with a very high-level project called Salvatore Home. Once the scope is more defined, that might open up to multiple projects….
    Salvatore Living Room
    Salvatore Dining Room

    In some cases, I break it apart even further…

    Salvatore Living Room Drapes
    Salvatore Living Room Cushions
    Salvatore Living Room Pillows

    Each of these line items has details that I track. I prefer this finer detail because I also assign a “Work Date” to each line. This is the day that we plan to start working on it. The Calendar View then shows me what we’re doing and how far out I’m booked. Once done, it moves to the “Awaiting Installation” status. That moves it down the screen and offers a huge sense of accomplishment. In fact, my STATUS field is what drives the order of the worksheet. The status changes as the project moves along, but the sequence is based on how I want to see it. This is an evolving approach. I might combine some of these.

    1. In Process (being fabricated)
    2. In Queue (orders placed)
    3. Approved (Deposit Received)
    4. Quoted
    5. Measured
    6 Awaiting Installation
    7. Completed (Installed)
    8. Cancelled

    Lisa

    in reply to: Getting rid of leftover fabrics #22953
    lisa.salvatore
    Participant

    Vita,

    Thank you for that input. I really needed to hear it. Lately, all the “stuff” associated with the workroom is overwhelming. It’s hard for me to think clearly when the workroom isn’t clear. As much as it pains me….it’s time to make a Good Will run!

    I have also had some luck with local Facebook groups and the Facebook Marketplace….but they take up more time to monitor and schedule pickups.

    Thanks!

    Lisa

    in reply to: Odds and Ends #22878
    lisa.salvatore
    Participant

    Vessie,

    I too would love to hear how others check in fabrics and even organize their client folders. I don’t care so much about going paperless. I can keep better track of details if they are printed in front of me. I do not print out all vendor paperwork (estimates/invoices).

    When I quote a job, I print out all the tear sheets from fabric vendors. If their website doesn’t provide them, I create my own in PowerPoint. I can staple a piece of the actual fabric to it once received. I also save the packing slips for received fabric (and everything I receive). I would organize fabrics by room, rather than the overall job.

    I’ve asked designers to provide a link to the fabrics they are using in the same email they specify the project to be quoted. It saves us both time.

    Lisa

    in reply to: The WHY behind your goal #22849
    lisa.salvatore
    Participant

    I need to get more control over my business. I need structure. Lately, every new shiny object diverts my intention. I love being busy but I hate being disorganized. I need a better grasp on my financials.

    Why?
    I don’t want to work on the weekends.
    I want to quit work at 5pm and make a decent dinner.
    I do not want to have to hire anyone else.
    I want to be available to my sister who just lost her husband quite suddenly.
    I want to spend time with grandchildren who have yet to be conceived. (no pressure girls).
    I want to find a home for all my leftover fabrics.
    If I die, I want my husband to be able to print out a report so he knows exactly the state of every project and what should be done with it.

    I know this doesn’t dig deep enough but it’s hard to really quantify the why.

    Lisa

    in reply to: Trade vs. Retail #22848
    lisa.salvatore
    Participant

    I started as retail, added designers and then dumped the retail. Trade only is the only way for me. It works with my personality and skillset. I’m not interested in selling fabric and talking about design with homeowners. I generally don’t like other peoples taste and I’m not interested in pretending I like it. I do offer advice/ideas to designers but they generally have a good idea of what they want. There are many projects where I never even meet the homeowner. I love that!!!

    I’ll never understand pricing retail vs. trade differently. It takes as much time to make a roman shade regardless of who the client is. I think labor pricing should be the same for anyone you work for. The extra “retail” pricing comes in when you have to provide design advice. Are you behaving like a designer? In that case the retail client should pay for that service. There should be a price for every service you provide…regardless of who the client is. Measuring, consulting, quoting, advising, fabric sourcing, design ideas, renderings. A good designer generally has all her ducks in a row. Doesn’t waste your time.

    I think it comes down to “What kind of work do we want to do?” Do we want to design, fabricate or both? I don’t have the capacity or interest to do all of it.

    Also…FWIW…many designers do not tag their workrooms. I suspect they don’t like to share their “secret weapon”. I have mixed feelings about it.

    Lisa

    in reply to: Fees and Consultations charge #22847
    lisa.salvatore
    Participant

    I like this topic Alejandra,

    I am to-the-trade only. My process is a bit different. Because my designers are good about pre-qualifying projects, I’m generally not brought in until they know the client is on board. It’s super rare for me to quote projects that don’t happen. Having said that…I charge a $100 to measure locally and $120/hour to out of area (including driving).

    I also charge a minimum of $100/room as an admin fee. This includes time for quoting and tracking. If there are 10 spaces, that’s a minimum of $1000 on the project. Some rooms are more…$150/$200. This fee is buried in the overall price of the room. It’s not itemized. I did recently quote an entire house (long-distance project) where I did itemize the fee. The designer was good with that plan. Long-distance jobs require more admin.

    I also recently started charging for quotes for new designers. ($250 / 2 spaces, $450 for more). I did this because I was getting calls from designers out-of-the-blue asking for quotes. Many of them were out-of-town designers (Chicago designer doing a CT project). I knew they must be calling a bunch of workrooms trying to get help. Some paid and others walked. The tactic worked in my favor.

    I think charging a measure/consult fee is important. I’m shocked at the amount of time the designers and/or homeowners will waste when they aren’t paying for it. I need to think of a way to charge for re-quoting. It’s just so damn time consuming!!

    Thank you for bringing this up.
    Lisa Salvatore

    in reply to: Flow Chart Templates #22740
    lisa.salvatore
    Participant

    Vita,

    Thank you for the feedback. I promise to use the flowcharts!
    Lisa

Viewing 12 posts - 1 through 12 (of 12 total)
What Level is Your Design Business?