VitaVygovska
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VitaVygovskaParticipanthi Brook,
looks like they accidentally uploaded the 1st week video twice. i alerted Adrianna – director for LuUniversity. Stay tuned, it’ll get fixed.
v.VitaVygovskaParticipanthi Mary,
yes, i agree with you 100%.
my absolute worst experience is when i pour my heart and soul into a project, just for the customer to give me a metaphorical shoulder shrug and matter-of-factly inform me she decided to go with someone else.
honestly, this was one of the reasons i gravitated towards working with designers where the orders are more relationship-based vs. transaction-based.
pre-qualifying a customer is what this is about, which is part of the sales process.
did you tell me you took a sales class recently?
v.VitaVygovskaParticipantrosed
58:29
does your seamster work by himself? Does he have sewing help?
VITA: Boris works by himself currently. He works about 10hour days. About 6days a week. He is a VERY hard worker.
We are in the process of looking for an assistant for him.
We are also trying out a part-time seamstress who can work without his supervision.Julie Murphy
01:03:09
what is your typical turn around time between site visit and estimate….I know it can vary based on job size but in general…do you have a standard of practice
VITA: we are striving for under a week at most.Peggy Morgans
01:04:11
Do you charge for a site visit before estimating?
VITA: if it’s a designer – NO. If it’s an end consumer, we pre-qualifyrosed
01:05:19
Is the commission after all expenses are taken out?
VITA: Commission is based on revenue minus installationgeorgianaschwandt
01:10:31
At some point, I would appreciate knowing the payment structure for the people who are working in your business.
VITA: sure. We can talk about it more in ‘people’ moduleMary Cardinale
01:17:59
What do you use for a customer database?
VITA: Airtable – module #2georgianaschwandt
01:24:03
Is the Summary Estimate done after the customer has decided to work with you OR is it a way to give a potential customer an idea of the cost of the project?
VITA: Summary Estimate – then deposit – then Detailed Estimate
We’ll talk more about it in Module #3 – Systems and ProcessesPeggy Morgans
01:38:19
Do you have production processes?
VITA: i do, but not as good as i should. The business end is much more systematized for me than my production end. Adding it to the list 🙂georgianaschwandt
01:59:54
Nice job, Vita! Thank you…
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Mary Cardinale
02:00:24
This is all amazing!
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Julie Murphy
02:01:42
My takeaway from today…..I am doing wayyyyyyy too much by myself, despite my 7 employees!! Real eye opener…thank you Vita 🙂
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Peggy Morgans
02:02:03
Me too, Julie!
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rosed
02:02:21
Me too. I am the whole show. Tired.
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Brook Devenport, Blinds & More
02:02:29
Fantastic Job, Vita! GREAT Information :). My husband was listening in and is EXITED for me to start following your flow charts!
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rosed
02:03:39
Thank you for that!
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Ben
02:03:55
Thanks Vita!VITA: thank you guys for the kind words – they feel soooo good!!
Let’s get you systematized and OUT of the weeds!!!
here comes module #2 – hold on to your blankets 🙂VitaVygovskaParticipanthi Jens,
thank you so much for sharing!!
let me ask you another question: what does ‘healthy balance’ mean to you?
specifically: how many hours per week would you like to work, which days do you want to have off, what will you do on those days, how will your work differ between seasons (i.e. summer vs. winter), etc. The more granular you get with yourself, the better you’ll know what to do, and the more you’ll know that you got there.
v.VitaVygovskaParticipantJens,
good for you to stop and think about the 80-20 rule as it applies to the activities in your business.
so let’s hear it: Which activities create 80% of your results?
😉VitaVygovskaParticipantPeggy,
haha! the rule of ’80’ seems to be following me everywhere 🙂i hear you: the custom nature of our work is definitely an obstacle in getting 100% systematized.
that’s why i give myself grace and permission to only do it 80% of the time.
80% is a whole lot better than 0%. -
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