VitaVygovska
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VitaVygovskaParticipanthi Agata,
i LOVE your quote: “the more we work on the process, the easier it will be to complete the tasks”. Most business owners, most of the time, throw themselves into completing the tasks. it’s a very consequential decision! it doesn’t set up systems for someone else to do it. and so this business owner finds herself in a constant groundhog day, doing tasks all over again. The other decision is to take yourself out of hte business (for an hour, for a day), and work on setting up the systems so that another person can step in and do them. OR if hiring help is not your thing, you don’t have to reinvent the wheel every time the same task comes up.thank you for sharing, Agata.
xoxo,
v.VitaVygovskaParticipantHi Sue,
OMG!! such good A-aha’s!!!! first of all, NO, you don’t have to attend ALL the installs. BTW, i say this on a Sunday, after just going to an install!!!! Remember the 80/20 rule. You don’t have to do ALL things ALL the time. You can make choices. At different phases of life and business.
Back to installs, they are the biggest time suck. IF your instructions are good and IF you trust your installer, you do not have to be present. I realize it’s a lo of if’s – what these ‘if’s” do is give you the goal and target to aspire to.ALWAYS think about the value of your time. Figure out what it is now. Decide what you WANT it to be. (look up cheat sheet i created on lu’s website).
From this decision, you make all others. We will talk a LOT more about it….Yogi’s
continue, sharing your thoughts. Can’t wait to read and hear them!!!Sue, you’ve got this!!!! it’s a LOT. it will only compile and compound. Process in the way you know serves you. (for me, it’s journaling). Really, looking forward to this journey together!
xoxo,
v.VitaVygovskaParticipanthi Nancy,
it’s up to the LuAnn university staff to upload the recording. i’ll reach out to Diana to find out the status.
thank you so much for asking.
xoxo,
v.VitaVygovskaParticipantDear Amy,
WOW, thank you so much for your very kind words.
everything you said is exactly how I wanted my information to land and it is exactly how I feel.
i’m so glad that it resonated!!!!!
You and Amy B are amazing ladies and very smart entrepreneurs.
with everything that you know now, your discipline, and your financial acumen – your business will be completely transformed at this time next year.
I can’t wait to hear ALL about it at IWCE 2023!!!
xoxo,
v.VitaVygovskaParticipantElizabeth,
LOL!!! mill you too, lady 🙂
xoxo,
vVitaVygovskaParticipantHi Amy,
thank you for the feedback you’ve just shared with your designers.
as i read their “requirements” (or needs from us), i can’t help but smile.
because it brings me right back to when i was writing out the values for Vitalia Inc.
you may remember i shared those with you guys in the first class:
Organization (which leads to) Communication (which leads to) Trust.
it sounds like these are standing well to the test of time.
four years later, that’s still what designers want.
thank you again for sharing this.
xoxo,
v.VitaVygovskaParticipantthank you, Amy and Lisa for your kind praises!!! This WILL be very helpful to the next generation of students who are considering the class!!!
regarding the designer onboarding document.
believe it or not, we don’t have one 🙂
by design.when someone approaches us, i try to have a voice-to-voice conversation with them, expressing how we work, what pain points we address, and how their lives will be better if we are involved. i conclude the conversation by asking them to send us the specs, whatever specs they have at that point.
once they send the specs, i follow up with this email (pre-typed and loaded into text expander):
Hello
Thank you so much for your email.By way of this email, I’m
introducing you to my office team. Beata is our esteemed
window treatment specialist. She is the one going on appointments,
providing estimates, and answering product questions.
Lisa is our wonderful general manager. If and when the time comes, she will take care of your
orders from deposit to completion, handling all the back-end operations and details.
Here’s a link to our site with everyone’s pictures: https://www.vitaliainc.com/about-vitalia-inc
You’ll find our process to be organized, rooted in efficiency, and topped with great communication, so
that everyone is in-the-know.Beata will be putting together your summary estimate.
She will reach out directly if she has any questions.
If not, please expect to hear from her in the next few days.Thank you again for reaching out.
Hope to start working together.Then we pick up the process that I thought you.
lmk if this answers your question,
xoxo,
v.VitaVygovskaParticipanthi Elizabeth!
thank you so much!!!!
i really appreciate your kind words!!
xoxo,
v.VitaVygovskaParticipanthi Amy,
GREAT questions. EXACTLY what we’ll be discussing today!
for now, i’ll tell you best way to think about human resources in a manufacturing capacity is in terms of input hours and output hours.
how many workman hours do you have per week?
in other words, if you were to add all your seamstresses hours – how many is that?
that’s your input.
divide that by your revenue – that’s your output.
more today.
xoxo,
vVitaVygovskaParticipanthi Lisa,
thank you for your KPI’s. good job.
a few suggestions:
1. if you are closing 100% of your sales, consider increasing your pricing
2. any time a business services two different client groups (ie. design trade and consumer), it’s very challenging. you will continue to feel torn. i did. at one point, i had to draw a line in a sand and turn away one of those client groups. it was hard to say no to business in the short run, but very rewarding in the long runthank you for sharing about your borrowing money. That’s very brave!!!!! good for you. i KNOW you will see a return on your investment.
LOVE that you are working on your COA! Money loves count – COA IS part of that counting process, making sure that you take good care of your money.xoxo,
v.PS. i’ll upload my COA
VitaVygovskaParticipantAmy B, i’m really looking forward to digging into it to see if it can work for us.
thank you for the tip!
v.VitaVygovskaParticipantAmy,
i am SO sorry to hear that your design consultant gave notice.
i KNOW how it feels!
nothing you can do, but take it in stride and start looking for someone else.
having people to do your work is great…. until they quit 🙁
hang in there!!!
xoxo,
v.VitaVygovskaParticipantsorry, i got cut off.
question: so your seamstressess clock in and out everytime they start and finish the job?
it’s a function that’s available in qBO?VitaVygovskaParticipanthi Amy M. and Amy B.,
you guys are rock stars!!!
you are tracking so many KPI’s – that’s really great.do you guys track YOUR OWN time – what do you spend it on? Where are your time sucks?
about tracking time in QBO for payroll – that’s a really great idea. It’s something I have not done – omg, always room for improvement! i use gusto for our payro
VitaVygovskaParticipanthi Lisa,
yes, good question.
i will do it in ‘People” module, when going over some of my GM’s tasks.
xoxo,
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