Hey Kat! Thanks for another great course lesson last week. A question came up for me as I was reviewing the recording of the session. I wanted to go ahead and ask about it here, as I’m sure we’ll have plenty to review this week and I don’t want to eat into that time.
My team and I are trying to parallel your process with our existing one, so we can craft a process and a ladder of services that works for us on the construction side. As you described your presentation to your clients and how you make it a super special experience for them, it sounds exactly like our current process. However, I wondering if when you present your sketches, moodboard, etc. during this meeting, have you made all of your selections at that point? It sounded like you weren’t providing specs at that time, so I’m just wondering if your design is complete at the time your present your concepts. Hope that makes sense. Thanks in advance. Cheryl
