What Level is Your Design Business?

Build an Exceptional Team that Gets Results


Your team’s function has a direct impact on your business, well-being, and peace of mind.

Looking to drastically improve all of it? You’ll need the right tools, templates, and practical steps to effectively lead your team—as well as deep, profound insights into your leadership style and how that impacts others.

Ready to directly benefit from an increase in your confidence and knowledge of best practices for hiring, onboarding, and managing employees and teams?

Interested? Sign up for LuAnn’s updates and early bird pricing!

5 Non-Negotiable Steps Towards a Highly-Effective Team

Week 1
It Starts with You: Self-Awareness is Key

What are the natural drives and behaviors that you can leverage as a leader? What is your leadership philosophy and mindset?  How does that show up for you as a leader?

Week 2
Hire the Extraordinary

How do you attract and hire exceptional people? What are the best practices and steps? Plus: Jennifer will cover defining the job, selection criteria, sourcing candidates, and more.

Week 3

What are the essential best practices to set up your new hire for success? What steps do you NEED to take to help them be engaged, productive, and contribute to your business?

Week 4
Managing Performance

What is your role in the performance management process? What are the key ingredients to have a thriving, high-performing employee? Plus: Mastering timely feedback, goal setting, and more.

Week 5
Highly-Effective Teams

What are the core components of highly effective teams? What do teams need? Learn what enterprise-level companies use as the stages of team development and team building.

LuAnn's A-Ha Moments

What were your biggest, business-changing a-ha moments? How are you taking action? Join LuAnn in picking up insights from every course and every department!

LuAnn Nigara
Meet Jennifer Tokatyan

Jennifer is a leadership consultant and consulting partner with Eileen B Hahn. Jennifer has over 20 years of experience working with leaders to hire and lead exceptional people and teams to achieve outstanding results. She was a panel expert at LuAnn Nigara’s Power Talk Friday at High Point Market 2022.

Confidently and intentionally lead exceptional employees to achieve business results and thrive as a leader.

Whether you have a team and are seeking increased confidence in leading your employees or you are looking to expand your team to support a growing business—this course is for you.

By the end of this course, you will know how to…

  • Develop and communicate business goals to employees and work with your employees to establish individual goals and key performance measurements. This is the work that multiplies your efforts and creates REAL growth.
  • Update or develop job descriptions for role clarity and define what exceptional looks like in each role—yielding visible improvements almost immediately.
  • Conduct effective one-on-one employee meetings to increase employee engagement, performance, and communication.
  • Implement specific, strategic actions that align with your intentional leadership philosophy and propel the company forward.
  • And much more…

It’s time to stop stressing about your team and feel competent and confident you are doing things right.

What's Included?

  • LIVE VIDEO COACHING CALLS WITH 5 SPECIFIC TOPICS: 5 weeks of 1 hour and 15 minute live zoom video coaching with 1 hour of your instructor teaching and 15 minutes of live Q&A.

  • PRIVATE CONVERSATION BOARDS FOR EVERYONE IN THE COURSE: Sometimes we need to try something or think about it further...and then we look for clarification. This group is for collaboration, victories and trouble-shooting. Your instructor, LuAnn, and your peers will deepen your understanding of the content.

  • RECORDED CLASSES: Can't make one of the classes? Recordings of each class will be available the next day! Simply log in to your account at luannnigara.com to access them. We will send you instructions.

Build an Exceptional Team that Gets Results


Click here to sign up for updates on the upcoming semester!


  • Where do we meet? How long are the meetings?

    We meet each week via livestream. Expect an email with instructions a few days before your class begins.

    Each meeting is one hour and fifteen minutes of live coaching with a combination of dynamic teaching (expect tons of real-world examples!) and live Q&A.

  • I can't make one of those dates! What should I do?

    No problem! Recordings of each class will be available the next day.

    And don’t forget the Conversation Boards! Your instructor will be there each week for additional Q&A and more opportunity to understand the concepts. Even if you are in a different time zone, you can sign up and get full value from this course.

  • This sounds amazing, but what if I'm not satisfied?

    No worries. If you're not delighted, then LuAnn and your instructor would definitely like to hear from you! Reach out within ten days of the last meeting.

  • Tell me more about the Conversation Boards...

    Your instructor will be checking in on your Conversation Board at least a few times a week to answer any questions that you post. You will also be able to interact with your classmates, continue discussions from your sessions, and share wins as you put your new-found skills into practice.

  • What are the dates and times of the course meetings?

    We meet on Tuesdays for five weeks at 3:30pm ET.

Is this course for you?

We’re a great fit if…

  • You are struggling to lead and manage people and keep a high-performing, cohesive team.
  • You are new to hiring and leading people and have no prior history to know how to do it effectively.
  • You are expanding your design business and want best practices to ramp up.

We’re not a fit if…

  • You do not or do not soon have plans to have responsibility managing people.
  • You are not open to exploring your leadership style and best practices.
  • You are not interested in how to effectively lead people.
What Level is Your Design Business?