TAKE THE QUIZ

What Level is Your Design Business?

Build an Exceptional Team that Gets Results

KNOWLEDGE, TOOLS, AND TEMPLATES TO HIRE AND MANAGE YOUR DREAM TEAM • WITH JENNIFER TOKATYAN
Jennifer-Tokatyan
Idcec Approval Stamp

EARN 6 CEUs!

Your team’s function has a direct impact on your business, well-being, and peace of mind.

Looking to drastically improve all of it? You’ll need the right tools, templates, and practical steps to effectively lead your team—as well as deep, profound insights into your leadership style and how that impacts others.

Ready to directly benefit from an increase in your confidence and knowledge of best practices for hiring, onboarding, and managing employees and teams?

Interested? Sign up for LuAnn’s updates and early bird pricing!

5 Non-Negotiable Steps Towards a Highly-Effective Team

Week 1
It Starts with You: Self-Awareness is Key

What are the natural drives and behaviors that you can leverage as a leader? What is your leadership philosophy and mindset?  How does that show up for you as a leader?

Tues. January 21st at 3:30pm ET

Week 2
Hire the Extraordinary

How do you attract and hire exceptional people? What are the best practices and steps? Plus: Jennifer will cover defining the job, selection criteria, sourcing candidates, and more.

Tues. January 28th at 3:30pm ET

Week 3
Onboarding

What are the essential best practices to set up your new hire for success? What steps do you NEED to take to help them be engaged, productive, and contribute to your business?

Tues. February 4th at 3:30pm ET

Week 4
Managing Performance

What is your role in the performance management process? What are the key ingredients to have a thriving, high-performing employee? Plus: Mastering timely feedback, goal setting, and more.

Tues. February 11th at 3:30pm ET

Week 5
Highly-Effective Teams

What are the core components of highly effective teams? What do teams need? Learn what enterprise-level companies use as the stages of team development and team building.

Tues. February 18th at 3:30pm ET

LuAnn's A-Ha Moments

What were your biggest, business-changing a-ha moments? How are you taking action? Join LuAnn in picking up insights from every course and every department!

Tues. March 18th at 12:00pm ET

LuAnn Nigara
Meet Jennifer Tokatyan

Jennifer Tokatyan has a 20-year track record of results-focused, strategic human resources and business leadership with Fortune 500 companies and interior design firms. Jennifer provides talent optimization, organizational development, strategic HR consulting, and leadership coaching to organizations seeking to grow their people and businesses, deliver on their brand promise, and create an environment where their people flourish and achieve exceptional results.

Confidently and intentionally lead exceptional employees to achieve business results and thrive as a leader.

Whether you have a team and are seeking increased confidence in leading your employees or you are looking to expand your team to support a growing business—this course is for you.

By the end of this course, you will know how to…

  • Develop and communicate business goals to employees and work with your employees to establish individual goals and key performance measurements. This is the work that multiplies your efforts and creates REAL growth.
  • Update or develop job descriptions for role clarity and define what exceptional looks like in each role—yielding visible improvements almost immediately.
  • Conduct effective one-on-one employee meetings to increase employee engagement, performance, and communication.
  • Implement specific, strategic actions that align with your intentional leadership philosophy and propel the company forward.
  • And much more…

It’s time to stop stressing about your team and feel competent and confident you are doing things right.

What's Included?

  • LIVE VIDEO COACHING CALLS WITH 5 SPECIFIC TOPICS: 5 weeks of 1 hour and 15 minute live zoom video coaching with 1 hour of your instructor teaching and 15 minutes of live Q&A.

  • PRIVATE CONVERSATION BOARDS FOR EVERYONE IN THE COURSE: Sometimes we need to try something or think about it further...and then we look for clarification. This group is for collaboration, victories and trouble-shooting. Your instructor, LuAnn, and your peers will deepen your understanding of the content.

  • FREE RECORDED CLASSES FOR 90 DAYS: Can’t make one of the classes? No problem! Recordings will be available the next day—just log in to your account at luannnigara.com to access them. We’ll also send you clear instructions on how to view them. Your recordings are available free for 90 days after your last class. If you’d like unlimited access, you can purchase Lifetime Recording Access for $75 when you register or at any time during your 90-day window.

Build an Exceptional Team that Gets Results

KNOWLEDGE, TOOLS, AND TEMPLATES TO HIRE AND MANAGE YOUR DREAM TEAM • WITH JENNIFER TOKATYAN

Returning Fall 2025

Visit luannuniversity.com for updates on the upcoming semester!

FAQs

  • Where do we meet? How long are the meetings?

    We meet each week via livestream. Expect an email with instructions a few days before your class begins.

    Each meeting is one hour and fifteen minutes of live coaching with a combination of dynamic teaching (expect tons of real-world examples!) and live Q&A.

  • This sounds amazing, but what if I'm not satisfied?

    No worries. If you're not delighted, then LuAnn and your instructor would definitely like to hear from you! Reach out within ten days of the last meeting.

  • I can't make one of those dates! What should I do?

    No problem! Recordings of each class will be available the next day, so you won’t miss a thing. However, keep in mind that your access to these recordings is free for 90 days after your last class. After that, access will be removed unless you purchase Lifetime Recording Access for $75, which ensures your recordings never expire. You can add this option when you register or later if you need more time.

    And don’t forget about the Conversation Boards! Your instructor will be there each week for extra Q&A and to help you deepen your understanding. So even if you’re in a different time zone, you can still sign up and get the full value out of this course.

  • What happens when my recordings expire?

    Once the 90-day access period ends, your recordings will no longer be available—unless you’ve purchased Lifetime Recording Access. You can add Lifetime Recording Access to your cart when you register—this means your recordings never expire. If you decide later, don’t worry! We’ll remind you when your 90-day window is about to close, giving you another chance to keep them for life.

  • Tell me more about the Conversation Boards...

    Your instructor will be checking in on your Conversation Board at least a few times a week to answer any questions that you post. You will also be able to interact with your classmates, continue discussions from your sessions, and share wins as you put your new-found skills into practice.

  • Can I earn CEUs from this course? How does it work?

    Yes! To receive CEUs, you will need to attend all live sessions. Each week, please enter your name and IDCEC unique identification learner number in the Zoom chat to confirm your participation. At the conclusion of the final session, we will provide a QR code issued by the IDCEC—this code is necessary to claim your six CEU credits. Note that CEUs are awarded only after completing the full course, not for individual sessions.

  • What are the dates and times of the course meetings?

    We meet on Tuesdays for five weeks at 3:30pm ET.

Is this course for you?

We’re a great fit if…

  • You are struggling to lead and manage people and keep a high-performing, cohesive team.
  • You are new to hiring and leading people and have no prior history to know how to do it effectively.
  • You are expanding your design business and want best practices to ramp up.

We’re not a fit if…

  • You do not or do not soon have plans to have responsibility managing people.
  • You are not open to exploring your leadership style and best practices.
  • You are not interested in how to effectively lead people.